Privacy Policy for GluMe
Last Updated: 04-04-2026
Welcome to GluMe ("we," "our," or "us").
We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use the GluMe mobile application and related services (the "Service").
By using GluMe, you agree to the practices described in this Privacy Policy.
1. Information We Collect
To provide matchmaking, messaging, and account-related features, we may collect the following information:
a) Account & Profile Information
When you create or use an account, we may collect:
- Name or display name
- Age and date of birth
- Gender
- Sexual orientation and dating preferences
- Bio / profile description
- Interests and profile preferences
- City or general location
Some of this information may be visible to other users depending on how the Service functions.
b) Authentication Information
We use Google Firebase Authentication to help verify and manage user sign-in. This may include:
- Internal user/account IDs
c) User Content
We may collect content that you upload, submit, or create within the app, including:
- Profile photos
- Audio introductions or voice clips
- Chat messages and attachments (if messaging is enabled)
- Reports, support requests, or feedback submitted to us
d) Location Information
To help you discover and match with nearby users, we may collect:
- Approximate location
- City-level location
- Latitude and longitude (if location permission is granted)
We do not display your exact GPS coordinates to other users. Other users may only see limited location-related information such as your city, approximate area, or relative distance, depending on the app's functionality.
e) Usage Information
We may collect information about how you use the Service, such as:
- Swiping, liking, matching, and profile interactions
- Message and read receipt activity (if enabled)
- App open timestamps and session activity
- Feature usage and engagement activity
f) Device & Technical Information
We may collect certain technical information, including:
- Device type and operating system
- App version
- Device identifiers
- Crash and diagnostic data
- Firebase Cloud Messaging (FCM) token for notifications
2. Sensitive Information
Because GluMe is a dating and matchmaking platform, we may process information that may be considered sensitive personal information under certain laws, including:
- Gender
- Sexual orientation
- Dating preferences
- Approximate location
We collect and use this information only to provide core app functionality such as profile setup, user matching, filtering, personalization, and safety features.
Where required by applicable law, we rely on your consent or another lawful basis to process such information.
3. How We Use Your Information
We use your information to operate, maintain, and improve GluMe, including to:
- Create and manage your account
- Build and display your profile
- Match you with potentially compatible users
- Filter users based on preferences such as age, gender, and location
- Enable messaging, notifications, and user interactions
- Detect spam, bots, fake accounts, fraud, harassment, and misuse
- Review reports, block abusive users, and enforce platform rules
- Improve app performance, features, and user experience
- Comply with legal obligations and protect our users, rights, and platform
4. How We Share Your Information
We do not sell your personal data to data brokers.
We may share your information in the following circumstances:
a) With Other Users
Certain profile information may be visible to other registered users, including:
- Display name
- Age
- Bio
- Photos
- City / approximate location
- Gender / dating profile information (depending on your profile settings)
Please avoid sharing highly sensitive personal information in your profile or messages.
b) With Service Providers
We use trusted third-party service providers to help operate the Service, including:
- Google Firebase for authentication, messaging, and related infrastructure
- Supabase for storage, database, and backend-related services
These providers may process data only as necessary to provide their services to us.
c) Advertising Services
We may use third-party advertising services such as Google AdMob to display advertisements in the app.
These services may collect or process certain information such as:
- Device identifiers
- Advertising identifiers
- Approximate location
- App interaction and diagnostic data
Ads may be personalized or non-personalized depending on your device settings, consent choices, and applicable law. Third-party advertising providers process data according to their own privacy policies.
d) Legal & Safety Reasons
We may disclose information where reasonably necessary to:
- Comply with applicable laws, regulations, legal process, or government requests
- Investigate fraud, abuse, harassment, or illegal activity
- Protect the safety, rights, property, or security of GluMe, our users, or the public
e) Business Transfers
If GluMe is involved in a merger, acquisition, financing, restructuring, or sale of assets, your information may be transferred as part of that transaction, subject to applicable law.
5. User Content, Reports, and Moderation
GluMe allows users to create and share profile content and communicate with other users.
To help maintain a safer platform, we may:
- Allow users to report profiles, messages, or content
- Review reported or flagged content
- Investigate abuse, scams, harassment, impersonation, or policy violations
- Restrict, suspend, or remove accounts that violate our rules
Content related to reports, moderation, fraud prevention, or safety investigations may be retained where reasonably necessary for security, enforcement, or legal purposes.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Service and fulfill the purposes described in this Privacy Policy.
Inactive Accounts and App Reinstallation
If you uninstall or reinstall the GluMe app, you may lose access to your existing account and locally stored data, depending on how your account was created and stored on your device.
If an account remains inactive for 30 consecutive days, we may delete, anonymize, or archive certain account-related data from our active systems.
This means that if you stop using the app, uninstall it, or lose access to your account and do not return within 30 days, your account and related data may be permanently removed from our active systems.
Account Deletion
If you choose to delete your account, we will take reasonable steps to delete or anonymize your personal information from our active systems within a reasonable period, unless retention is necessary for:
- Legal compliance
- Fraud prevention
- Abuse or moderation investigations
- Security purposes
- Backup or archival systems for a limited time
Some limited data may be retained where necessary to protect the platform, enforce our policies, or comply with applicable law.
7. Account Deletion & Your Rights
You may request deletion of your account at any time using the Delete Account feature within the app (if available) or by contacting us.
Depending on your location and applicable law, you may also have the right to:
- Access certain personal information we hold about you
- Correct or update your information
- Delete your account and associated data
- Withdraw certain permissions (such as location or notifications)
- Object to or restrict certain processing, where applicable
You may also manage certain permissions directly through your device settings, such as:
- Location access
- Push notifications
- Ad personalization settings (where available)
To exercise privacy-related requests, contact us using the email below.
8. Security
We use reasonable administrative, technical, and organizational safeguards to help protect your personal information.
These may include:
- Access controls
- Secure authentication systems
- Encryption in transit
- Infrastructure protections provided by our service providers
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be processed and stored in countries other than your own, including where our infrastructure providers or service providers operate.
By using the Service, you understand that your information may be transferred to and processed in jurisdictions that may have different data protection laws than those in your country of residence.
10. Children's Privacy
GluMe is intended only for individuals who are 18 years of age or older.
We do not knowingly collect personal information from anyone under 18. If we become aware that an underage person has created an account, we may suspend or permanently delete the account and associated information.
If you believe a minor is using the Service, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we may notify you by:
- Updating the "Last Updated" date
- Posting the updated policy within the app
- Providing additional notice where required by law
Your continued use of the Service after any changes become effective means you accept the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or privacy-related requests, please contact us at:
Email: [email protected]